Refund Policy

Refund Policy

At MyMoneyBox, we want you to be completely satisfied with your purchase. This refund policy outlines the terms and conditions for returns and refunds.

1. Return Period

You have 30 days from the date of purchase to return an item for a full refund. Items must be returned in their original condition and packaging.

2. Eligible Items

Most items are eligible for return, except for:

• Digital products that have been downloaded
• Personalized or custom-made items
• Items that have been used or damaged by the customer

3. Return Process

To initiate a return:

1. Contact our customer service team through our Contact Us page
2. Provide your order number and reason for return
3. We will provide you with return instructions and a return authorization number
4. Ship the item back to us using the provided instructions

4. Refund Processing

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

5. Shipping Costs

Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item was defective or we made an error.

6. Contact Us

If you have any questions about our refund policy, please contact us through our Contact Us page.

Last updated: September 30, 2025